Terms & Conditions

Terms & Conditions

Please read these Terms and Conditions carefully. By using FlorenaAndCo.com (“Website”), you agree to the following Terms of Use. This website ("Site") includes the website located at FlorenaAndCo.com and any other website or service provided by Florena & Company LLC or its subsidiaries and affiliated companies. THESE TERMS ARE ENTERED INTO BY AND BETWEEN FLORENA & CO. AND YOU, AND YOU ACCEPT THEM BY: (a) PLACING AN ORDER THROUGH THIS SITE; (b) USING THE SITE IN ANY OTHER MANNER; AND/OR (c) ACKNOWLEDGING AGREEMENT WITH THESE TERMS. We may make changes to these terms or update them, so please check this page regularly.

Florena & Co. Flower Boutique hereby grants you a limited, revocable, non-exclusive, and non-transferable license to access and use the Website solely for personal, non-commercial purposes as set forth in these Terms and Conditions. You agree that: (i) your use of the Website is solely for personal, non-commercial use; (ii) you will not copy, distribute, or use any part of the Website in any medium without our prior written authorization; (iii) you will not alter, modify, or create derivative works of any part of the Website (including, without limitation, modifying any content or materials).

You may electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or contracting with Florena & Co. Flower Boutique. Any other use of the website, including reproduction and internet links, is strictly prohibited without our prior written permission.

Applicable Law 

By visiting our website, you agree that the laws of the State of Illinois will govern these Terms of Use and any dispute of any sort that might arise, without regard to principles of conflict of law.

Copyrights and Trademarks

Florena & Co. Flower Boutique possesses rights in the United States in its trademarks, service marks, trade names, designs, logos, and other trade dress used in connection with the products and services marketed on this site. No use of any Florena & Co. Flower Boutique trademark, service mark, trade name, design, logo, or other trade dress may be made without the prior, written authorization of Florena & Co. Flower Boutique, except to identify the products or services of Florena & Co. Except as permitted by these Terms, nothing contained in the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to any person under any trademark, copyright, or other proprietary right of Florena & Co. Flower Boutique.

Disclaimer of Liability

We make no representations or warranties, express or implied, with respect to this web site. In no event shall FlorenaAndCo.com, its affiliates, and other third parties mentioned on this website be liable to you for any direct, indirect, incidental, special, exemplary, punitive, consequential, or other damages whatsoever, except as otherwise provided under applicable laws. We and our affiliates will not be liable for any damages whatsoever arising out of or related to the use of this web site.

We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You acknowledge that Florena & Co. Flower Boutique shall not be liable for content or defamatory, offensive, or illegal conduct on any third-party website or service, and that the risk of harm or damage from the foregoing rests entirely with you. Your sole remedy for dissatisfaction with the website, the services, and/or hyperlinked websites is to stop using the website and/or our services. Notwithstanding the foregoing, in no event will florenaandco.com and its affiliates or third-party providers' liability to you exceed the price paid by you, if any, for your use of the website.

Purchases

By making a purchase on florenaandco.com, customers understand that substitutions may need to be made based on season, availability of flowers, or other unforeseen or uncontrollable circumstances. Customers authorize substitutions within the specific color palette of the original design to maintain the intended aesthetic and overall composition. Necessary substitutions will be at the designer’s discretion; (ii) Florena & Company LLC uses the terms Florena & Co. and Florena & Co. Flower Boutique interchangeably, and Customer authorizes necessary substitution of Florena & Co. boxes and Florena & Co. flower boxes.

Additionally, by making a purchase at florenaandco.com, you agree that: (i) all factual assertions made in the purchase and/or registration process will be true and correct; (ii) you will not register an account on behalf of any third party or use a third party’s account on their behalf. You are solely responsible for the activity that occurs on your personal accounts, and you must keep your account password(s) confidential. You must notify us immediately if your password security has been compromised. Florena & Co. will not be liable for any losses caused by any unauthorized use of your account.

Currency and Sales Taxes

All purchase items are in United States Dollar (USD) currency. We only accept payments in US Dollars. Please check an online currency converter to calculate the cost in your currency. All purchases are subject to Illinois sales taxes.

Cancellation

A written request for cancellation is required at least 1 day (24 hours) prior to the delivery time of orders. Orders cannot be changed or canceled once they have been sent out for delivery or prepared for pick-up. No refunds will be issued; store credit only. Please check your order carefully before submitting.

Links to Other Websites

FlorenaAndCo.com may contain links to web sites operated by other third parties. Florena & Co. Flower Boutique does not endorse or assume any responsibility for these web sites. We have no control over, or responsibility for, their content, information, or activities.