privacy Policy
At FlorenaAndCo.com, we are committed to providing the finest products along with exceptional service. In order to accomplish this, we collect, use, and share certain personal information. Our privacy policy explains what we collect, with whom we share it, how we use it, and how you may direct us not to share certain information with certain parties. Because the security of your personal information is very important to us, we restrict access to your nonpublic personal information to those employees who need to know that information to provide products or services to you. We also maintain physical, electronic, and procedural safeguards that comply with federal regulations to protect your nonpublic personal information.
Information Collection
When you shop or contract with Florena & Co. Flower Boutique, whether online, by phone, email or in-store, we obtain from you the information we need to complete your transaction. This may include your name, billing and shipping address, telephone number, e-mail address, and payment details. Additionally, we may retain details of your specific purchases, transaction history, and preferences with us. If you communicate with us for customer service inquiries or feedback, we may also collect and store that information. When visiting our website, we may collect data such as your IP address, browser type, device information, and website interactions through cookies or similar technologies.
Use and Disclosure of Information
We use the information we collect to fulfill and process your purchase transactions, provide customer support, send you marketing and promotional materials by email, verify transactions for fraud prevention, comply with applicable laws and regulations, and to help us improve our services to you. We do not share this information with outside parties except to the extent necessary to complete a FlorenaAndCo.com promotion or to fulfill an order made through this website. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Florena & Co. does not sell or rent your personal information. However, we may share your data with trusted third-party vendors who assist with payment processing, order fulfillment, and essential business services. In cases where required by law, court order, or to protect our legal rights, we may disclose information to government authorities or legal entities. If Florena & Co. undergoes a business restructuring, merger, or sale, customer data may be transferred as part of the transaction, subject to the same privacy protections.
Confidentiality
You acknowledge, consent, and agree that we may access, preserve, and disclose your account information if required by a government agency or by law, or if in a good faith belief that such access, preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these terms and conditions; (c) respond to your requests for customer service; or (d) protect the rights, property or personal safety of our users and the public as well as our employees. Except for information necessary to place an order, any comments or other submissions sent to us will be deemed non-confidential, and shall be the property of Florena & Co. Flower Boutique.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and provide personalized content. You may manage cookie preferences through your browser settings.
Changes to This Policy
We may make changes to this Privacy Policy at any time. We will communicate any such changes by updating this page, notifying you by email if you have registered your email address with us, or in writing, as required by law. This Privacy Policy was last updated on 03/12/2025.
Acceptance
By using this website, you accept the policies set forth in this Privacy Policy.